Privacy policy
At Cachupo, we recognize that your privacy is of the utmost importance. uses, and protects your personal information when you visit or make a purchase from cachupo.com (the "Site").
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To provide you with a seamless shopping experience, we collect certain information:
Personal Identification Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Device Information: When you visit the Site, we automatically collect information about your device, including your IP address, browser type, time zone, and some of the cookies that are installed on your device.
2. How We Use Your Information
We use the information we collect in the following ways:
Order Fulfillment: To process and ship your orders, arrange for shipping, and provide you with invoices and/or order confirmations.
Communication: To communicate with you regarding your orders, provide customer support, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products.
Fraud Prevention: To screen our orders for potential risk or fraud.
Site Optimization: To improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
3. Data Security & Encryption
Your security is our priority.
SSL Technology: We use industry-standard Secure Sockets Layer (SSL) technology to encrypt your personal information and credit card details during transmission.
Payment Safety: We do not store your full credit card information on our servers. All payments are processed through secure, PCI-compliant third-party payment gateways (such as Stripe, PayPal, or Shopify Payments).
4. Sharing Your Personal Information
We share your Personal Information with third parties only to help us use your Personal Information as described above.
Service Providers: For example, we use Shopify to power our online store. We also share your address with shipping carriers to ensure the successful delivery of your Free Shipping orders.
Legal Compliance: We may share your information to comply with applicable laws and regulations or to protect our rights.
5. Cookies and Tracking
We use cookies to enhance your experience. Cookies allow us to remember your preferences and recognize you when you return to our Site. You can choose to disable cookies through your browser settings, though this may affect your ability to use some features of the Site.
6. Your Rights (CCPA/GDPR Compliance)
If you are a resident of certain states or regions, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us via the information below.
7. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
Email: support@cachupo.com
Phone Number: +1 (208) 969-5328
Response Time: We aim to reply to all queries within 12–24 hours, Monday to Friday (GMT / EST)